Refund policy

STEPS TO INITIATE A RETURN:

• Please send us the opening video which covers 360 degree view of the package without pause/cut to inform about the Damaged / Defective product within a maximum of 24 hours from the time of delivery. Email ID: shewingsbybavani@gmail.com
• Products/Items should be UNUSED.
• Products should be returned in their original packaging condition.
• It is advised that the return packets should strongly and adequately packaged so that there is no further damage of goods during transit.
• Also make a note that customer should bear the shipping charges for return.
• Once the return is approved, kindly return the product to the mentioned address (through e-mail) and notify us at shewingsbybavani@gmail.com with the tracking details of the parcel & the original order number.
• Once we receive the product at our location, we will inform you via e-mail and provide the replacement/refund within 02-15 working days.
• FORCED RETURNS cannot be accepted and NO REFUND will be provided for those.

EXCHANGE/ RETURNS

1. We do not have an Exchange/ Return Policy unless the item received by you falls on the below categories:
2. Is in “Damaged/Defective/Broken” condition.
3. Products not as per description on the website OR a wrong item sent.
4. Size mismatch (if the booked size is not sent).
5. Products purchased on special discounts or sale are not returnable.
6. Most of our products’ enhancements (ornamentation) are handcrafted and hence there might be a slight variation in the design, colour and pattern work; also, therefore we may not be able to accept the return if the same are your criteria for making a return.
7. The border size may vary depending on kid’s age or the availability of the fabric and it would not be accepted as a return criteria.

CANCELLATION POLICY

• The order cannot be modified or cancelled once placed, so kindly verify the requirements before confirming the order.
• Please note that chargebacks will not be accepted or processed under any circumstances. Customers are requested to resolve any payment or transaction issues directly with our support team, as initiating a chargeback with your bank or payment provider will not be recognized or acted upon by us.